Your Premium
Purchase Concierge

Any ModeSens member can join the Elite program.
During the beta period, we’re limiting the number of Elite members to ensure the best service quality. If spots are full, please join the waitlist, and we’ll invite you as soon as more spots become available.
You can increase your priority on the waitlist by shopping more through ModeSens or inviting friends to join — helping you get invited sooner.

If you join ModeSens Elite during our beta period, you will receive an introductory offer of a 50% lifetime discount, which will grandfather you into the rate post-beta. This introductory offer is for a limited time only.

If you join at $9.99/month during beta and keep your membership active, you’ll keep that insider price.
If you cancel and re-subscribe while beta is still open, you’ll pay the current beta price ($9.99).
If you re-subscribe after beta ends, your price will follow the public rate ($19.99) or whatever the new list price is at that time.

If you have a code, paste it to unlock the best offer for the subscription. No code? Join the waitlist and we’ll notify you when a spot opens by email.
During beta, invited users can start Elite at the $9.99/month insider rate. If you’re on the waitlist, you’ll get access once invited or when we open more available spots.
Shop more on ModeSens or invite more friends to increase your priority for receiving an invite.

You can cancel anytime in your account before the renewal date. Your benefits remain active through the end of your current billing period. Changes take effect next cycle and there will be no partial-month refund.

Membership fees are non-refundable once a billing period starts. If something goes wrong with access, contact support at assistant@modesens.com, and we’ll review.

Concierge is available to active ModeSens Elite members only.

Our Concierge assists with every step in your order process— from confirming your order requests to managing it after delivery.

1. Tell us what you want.
Find your desired item on ModeSens by searching by keywords, photos, or product URLs. Add it to your cart and check out on ModeSens. During checkout, you can specify details such as your preferred size, target total price, and expiration window (how long you’re willing to wait for us to find it at that price). Once submitted, your Concierge request will be reviewed and processed.

2. We find the best price.
After receiving your Concierge request, our concierge team searches hundreds of partner stores to locate your item for the best total price, taking into account stock, size, shipping, taxes, and duty, and applying coupons when available. You’ll receive a confirmation email with all details once a partner store confirms your order.

3. Order delivered to your doorstep
After your request is confirmed, there’s nothing more you need to do — we’ll oversee your order from dispatch to delivery. You’ll receive timely email and push updates as tracking becomes available and when your order arrives.

4. We’ve got your back
Our concierge team can help you with returns, refunds, any order issues (lost, damaged, incorrect order) under our Elite membership shopper protection.We also provide 14 day price-drop protection on concierge requests for our elite members.

* Notes: Coverage applies within stated windows and eligible partners/items. Credit is typically faster; original-payment timing depends on the merchant.